If you have Czech and Slovak booking portals linked with Previo, you will always receive an email in the course of the month and one at the end of the month with a request for reconciliation of consummated bookings for the sake of commission billing from bookings.
These requests are sent because we cannot be sure that every booking has been consummated. For example, a client could have cancelled their stay directly with the hotel, or not show up for a confirmed booking without notice etc. For this reason, we always send the list of bookings for the month for confirmation, so that we don’t bill commissions for stays that have actually not taken place.
In the email you find instructions about the procedure how to confirm the bookings, including a list of all bookings for the given time period, see below: