If you have more than one receptionist working at your hotel, it is good if each of them creates their own user account with which they log into Previo. The activity of each user is thus recorded and is easily traceable, whether in the booking history or in the User Activity Log.
Partitioning of user accounts is also good when you have a system of “closing and opening shop”. You can see well, who was closing shop and who took over after them and in which state was the cash desk.
User settings are divided into two sections: Role and User List.
In the “Role” section, you define specific sets of user rights, e.g. for permanent receptionists, temporary workers, the hotel management, the accountants etc.
You then assign such predefined role, with the associated user rights, to specific users in the User List. You can find more information about settings in the two following subsections.