Which data do we transfer and what are the transfer limitations?
Transfered information might vary, depending on the particular booking channel. Contact our support team for further information about particular booking partner.
Automatically sent data
Booking
- Prices (special prices and revenue management)
- First and last minute discounts
- Availability
- Restrictions (min/max stay, arrivals/departures, min. advance, stop sell)
- Downloading reservations
Expedia
- Prices (special prices and revenue management)
- First and last minute discounts
- Availability
- Restrictions (min/max stay, arrivals/departures, stop sell)
- Downloading reservations
AirBnB
- Ceny (revenue management)
- First/last minute discounts, special price and long term stay – AirBnB supports first minute more than 28 days only, last minute less than 28 days and special price only discount
- Availability
- Restrictions (min/max stay, arrivals/departures)
- Downloading reservations
Google Hotel Search
- Prices (special prices and revenue management)
- First/last minute discounts, special price and long term stay– Google does not support setting the surcharge and discount by amount, it can only be set as a percentage
- Availability
- Restrictions (min/max stay, arrivals/departures, min. advance, stop sell)
- Downloading reservations
Amazing Places
- Prices (special prices and revenue management)
- First/last minute discounts
- Availability
- Restrictions (min/max stay, arrivals/departures, stop sell)
- Downloading reservations
Travelking
- Availability
- Downloading reservations
What we do not send automatically and can be activated upon request
- Meals (set up on extranet is needed, most used for B.com or Expedia)
- Discount for long-term stay (can be set up on some OTAs and then connected with Previo)
- Non-refundable price (must be activated on the site as well)
What we do not transfer (some points can be set up directly on the specific server)
- Payment methods
- General terms and cancellation conditions
- Your presentation setup (photos, descriptions, room categories)
Automatically sent items can be deactivated upon request. Therefore, it is possible to, for example, manually manage occupancy on the server’s extranet, but send prices from Previo and have new bookings automatically come to Previo as well.
Immediately inform us if you carry out one of the actions listed below:
- changing rooms and price plans on the extranets (any change/deleting of a linked room, adding a new room, adding/deleting a price plan)
- changing rooms in Previo (any change in parameters of a linked room – capacity, number of rooms, adding a new room type)
- changing a password (in the case of Booking, Expedia, AirBnB the robot has its own passwords, so it is not necessary to contact us, in case of HRS for example, we need to know the new password )
We are not informed about the above-mentioned actions; by changing them, it can create a disruption in the created interconnection. Prices and occupancy may not be transferred correctly, resulting in overbooking.