What is the Housekeeping app and what do I need?

What is the Housekeeping app and what do I need?

Why the Housekeeping app?

The mobile Housekeeping app will be your extended limb when managing cleaning services at your accommodation facility. The housekeeper(s) can easily and intuitively report clean rooms directly to web version of Previo, including the option of reporting defects in rooms.

The app is available only for Android operating systems. We recommend using Android 5.0 and higher for optimal app performance. The app should also work Android 4.4 operating systems and higher; however, older versions of this system are no longer supported.

What do I need?

First of all, you must order the Housekeeping app. Please place the order via email at info@previo.cz or through Your customer service representative.

Once you order the app, you can turn on the access rights to the app to specific users. You can find the setup for access at Settings/Users/Roles. After opening the edit option of the given role in the Modules section, you can set access to the Housekeeping – Defects/Cleaning section (see above).

Do not forget to set the access to Housekeeping and Defects modules in classic version of Previo. You can find these permissions in Operation/Other/Housekeeping.

It is also necessary, if not already done, to activate the Cleaning module in Previo. This can be found in the Housekeeping/Cleaning menu.

Then, all you have to do is go to settings (cogwheel button in top right part of the module) and check the option that you are using room cleaning function in Previo and set the method of how rooms not yet cleaned will be automatically tagged.

You are now fully ready to start using the app!


You will also appreciate notifications. Therefore you won´t miss any check out (room cleaning can start), creating of new reservation for current date (room should be checked if everything is alright) or reporting of new defect.

Notifications can be activated through upper left menu.