Manual
VERSION – What is new?
Videomanuals
F.A.Q.
Previo PRO/LITE
Reservation calendar
Basic orientation
Settings
Reservations
Reservation calendar – video
Hourly reservations
Reservation list
Reservations
Update v 8.6.0 – Guest Account
Changes
Reservation account filters
Payment from partner (OTA) / Payment by invoice
Reservation detail
Group reservations
Floating reservations
Minute reservations
Connecting services to hourly facilities
Guide for minute reservations
Online booking of minute reservations
Booking minute reservations from room account
Same room within a room type not available for the entire length of reservation
Different guest dates in reservation
Guests in reservation
Room account
Send payment prescription
How to use inventory items in room accounts
Reservation price calculation
Attachments
Communication
Reservation history
Guests
Guest database
Contact person
Foreign guest register
Guest book
Companies
Mailing
Mailing – general information
Own SMTP or using ours?
SPF record
Frequent mailing questions
Payments
Accounting documents
Types of documents
Document settings
Gift voucher settings
Issuing documents
Assigning deposits
How to use Credit note?
Filtering and exporting documents
Payments
Cashbook
Bank transfers and card payments
Stock transactions
Closure
Exchange office
Codebooks
EET – Manuals
General information
EET – Why and how?
Revenues to be registred
FAQ
Reports
User Activity
Reports for stat.authority
Daily Overview
Visitor tax
Reviews
Commissions
Manager reports
Dashboard
Alfred dashboard
Occupancy
Reservation
Finance
Overview
Hotelgroup overview
Prices
Prices, restrictions and conditions
Basic, special and non refundable prices
Group set
Price templates
Selecting cells and their group setting
Filters
Price settings check
Price settings options
Length of stay / Arrival and departure restrictions / Minimal reservation advance
Room closure
Parent/child rateplans
Rateplan for R+, OTAs and partner companies
Meals
Meals settings
Meals prices
Revenue management
Currencies and exchange rates
Visitor tax
Discounts / Surcharges
General information
Long term + First / Last minute discounts
Special price
Discount coupons
Services
Services
Service linked to other bookable object (extra-bed, parking lot)
Service linked to hourly bookable object (wellness, conference, sportsgrounds)
Stock items
Stay packages
Settings
Hotel
General
Amenities
Photo Gallery
Guest category
Rooms
Contingents
What are contingents?
Use of contingents
Online reservations (terms)
General
Online bookings
Conversions tracking
Personal data processing
Payment methods
Terms & Conditions
Reservation systems
Alfred App
Online check-in
Other functions
Users
General information
Role
List of users
2FA authentication
Descriptions
Market codes
Significant dates
System
Housekeeping
Cleaning
Defects
Tasks
Lock systems / key boxes
Lock systems
Smartkey
Keyguru
Automatic sending of door access codes
Other
Tripadvisor.com
Agency/Owner system
Data import
Previo GLOBAL
Basic information
OTA settings
Booking.com
Connection set-up
Expedia
Airbnb
General Airbnb information
Establishing connection
HRS
D-EDGE
Data transmission
Data transmission information
Detailed information about transferring prices
Detailed information regarding reservation download
No-show / invalid CC reporting
Discrepancy reporting
Reservations in Waiting list
Incorrect price/availability/reservation
RESERVATION+ (Booking Engine)
Basic R+ settings
Insertion of the selected tabs into Reservation+
“Book now” button for your Facebook profile
Booking of services
Value voucher order
Use of value voucher online
Stay package voucher order
Booking room which is not available for the entire length of the reservation
Conversions in Reservation+
Mobile apps
PMS Mobile App
Housekeeping App
What is the Housekeeping app and what do I need?
Working with the app
Minibar consumption
Cleaning (Previo module)
Defects (Previo module)
Alfred
Who is Alfred?
Settings
Login and hotel information
Document scanning in online check-in
Reservation
Key
Additional services
Tips for activities
Reservation date change
ScanID
Previo PAY
Online payment gateway
Payment terminal
How to use online payment gateway
How to use payment terminal
Websites administration
General information
Main menu adjustment
Create new web section
Edit / erase web section
Add / edit news
Slideshow
Add and insert new photogallery
Room list
PDF insertion
Redirecting own domain to Previo server
Websites administration (WP)
General information (WP)
Creating new site (WP)
Editing / deleting sites (WP)
Main menu adjustment (WP)
Pop-ups (WP)
Room list (WP)
Adding news (WP)
Media (WP)
PDF insertion (WP)
Redirecting own domain to Previo server (WP)
API
API access
Connection examples
Videomanuals
F.A.Q.
F.A.Q. Previo PRO/LITE
How to sign in?
How do I log in to Previo and what should I do if I forget my password?
Why is the reservation calendar not displayed properly?
How can I approve commissions?
How can I cancel document sent to EET?
How can I send automatic review requests?
How can I Import bank statements from internet banking?
What is correct process for guest registrations?
How can I quickly set prices e.g. for weekends?
How can I use discount coupons?
Can I set default status for manually created reservations to Confirmed instead of Option?
Can I find out who deleted/cancelled/modified a booking/price, etc.?
Why I cannot set meals in reservation detail?
How can I activate room cleaning function?
Why is the printed document incomplete when printing an 80mm receipt?
F.A.Q. RESERVATION+
Where can I find Reservation+ code for my websites?
How to adjust IBE using extended parameters?
F.A.Q. Channel manager
What should I do when I receive reservation saved as floating?
VERSION – What is new
Services
All
Post
Page
Articles
FAQ
Portfolio
Documentation
Service linked to facility (extra-bed, parking lot)
Service linked to other bookable object (extra-bed, parking lot)
Více 1
Service linked to hourly bookable object (wellness, conference, sportsgrounds)
Service linked to hourly bookable object (wellness, conference, sportsgrounds)
Více 1
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